Technical Product Manager - Global, Remote

TJM Labs builds AI-driven automation that strips away the repetitive, error-prone tasks slowing pharmacies down so teams can focus on patient care. Our bots handle prescription intake, fax processing, insurance workflows and more, helping pharmacies scale efficiently without adding headcount. TJM Labs is looking for a Technical Product Manager to join our growing team. We're expanding what we build — more features on our existing products, plus entirely new ones — and we're looking for a Technical Product Manager who can not only shape what we build but help build it. This is a hands-on role, roughly an even split between building and product work: about half your time writing code and building dashboards, internal tools, and automations, and half shaping what we build and why. You'll own product areas end to end and turn real client and operational needs into working software. As a Technical Product Manager, you’ll support the development of internal tools, automations, and software products that help drive our business forward. You’ll work closely with technical and operational team members to build practical solutions, troubleshoot issues, and contribute to ongoing product improvements. What You'll Do Own product features and new products from idea to shipped, setting the roadmap for your areas and prioritizing what to build next. Build hands-on — code dashboards, internal tools, and automations, plus AI-assisted building with Claude. Turn client needs and internal team pain points into working solutions: write clear specs and acceptance criteria, prototype, ship, and refine. Work day-to-day with engineering in an Agile cycle, keeping the backlog focused and moving. Think up new products and features, not just execute a set list. Run fast feedback loops with clients and internal teams, using data and product metrics to validate what you build. Own specific product areas end to end, from prioritization through launch and iteration.