Customer Experience & Product Success Lead
AJAIA · Remoto · Fort Lauderdale
Recebendo candidaturas · conferida em 06/10
Ficha da vaga
- Modelo
- Remoto
- Onde aceita
- Não informado
- Senioridade
- Liderança
- Salário
- Salário não divulgado
Fonte: Workable · Ver vaga original →
- customer success
- onboarding clientes
- suporte tecnico
Organizei a descrição em seções com IA. O texto completo da vaga está logo abaixo.
Sobre a vaga
AJAIA is seeking a Customer Experience & Product Success Lead to manage the post-sale customer journey, onboarding, product adoption, and ongoing support for their educational AI platform, Ethos Intelligence.
O que você vai fazer
- own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success
- work directly with teachers, school leaders, and district technology teams to ensure they get the most value from Ethos Intelligence
- serve as the bridge between customers and our Product and Engineering teams
- build relationships, solve problems, improving support resources, and helping shape the future of our products through customer feedback
Descrição completa da vaga
Position Overview RDAI Labs develops practical, ethical AI solutions for education through its flagship platform, Ethos Intelligence, which helps teachers, students, and school districts integrate AI into everyday learning. Our products are already supporting one of the largest K-12 school networks in the United States, serving more than 80,000 students, 5,000 teachers, and 100 schools, with continued growth ahead. As the Customer Experience & Product Success Lead, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers, school leaders, and district technology teams to ensure they get the most value from Ethos Intelligence while serving as the bridge between customers and our Product and Engineering teams. This is a proactive, customer-facing role focused on building relationships, solving problems, improving support resources, and helping shape the future of our products through customer feedback.
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Nenhuma vaga séria cobra para você se candidatar, e eu nunca peço dado bancário dentro de uma candidatura. O plano pago é cobrado só pelo Asaas, meu parceiro de pagamento.
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