Dynatrace Platform Engineer

Rhondos Inc. is looking for a Dynatrace Platform Engineer to join our Professional Services Team. In this client- and stakeholder-facing role, you will configure and optimize the Dynatrace Unified Observability Platform across cloud, hybrid, and on-premises environments including leading PowerConnect App implementation, configuration, and customization for SAP observability to help engineering and operations teams reduce mean time to resolution (MTTR), improve application performance, and build a mature observability practice. You'll work independently on well-defined engagements while collaborating with senior architects on more complex initiatives. Key Responsibilities Lead PowerConnect App implementation, configuration, and customization within Dynatrace to extend observability into SAP environments. Customize and maintain PowerConnect's dashboard library, log processing, and metric extraction rules to reflect each customer's SAP landscape and business processes. Onboard applications, infrastructure, and cloud workloads (AWS, Azure, or GCP; Kubernetes and Docker) for full-stack monitoring. Design, build, and maintain custom dashboards, alerting profiles, workflows, and analytics using Dynatrace Query Language (DQL) and Grail. Monitor application performance and availability; lead troubleshooting and root-cause analysis, leveraging Davis AI causal insights. Configure Synthetic Monitoring, Real User Monitoring (RUM), APM, and Log Monitoring to close observability gaps. Conduct health assessments and architecture reviews, and deliver clear, actionable best-practice recommendations. Integrate Dynatrace with ITSM and collaboration tools such as ServiceNow, Jira and Slack. Support OpenTelemetry and distributed-tracing initiatives across microservices architectures. Partner with Product Development and Product Support teams and drive continuous improvement in system functionality and reliability. Lead customer and internal enablement workshops, training sessions, and operations review meetings. Maintain clear technical documentation, implementation guides, and runbooks. Mentor junior consultants and contribute to internal observability standards and best practices.