Director of IT, Support & DevOps

VisibleThread · Remoto · Tysons

Recebendo candidaturas · conferida em 12/11

Ficha da vaga

Modelo
Remoto
Onde aceita
Não informado
Senioridade
Senioridade não informada
Salário
Salário não divulgado

Fonte: Workable · Ver vaga original →

  • ci cd
  • cloud basico
  • suporte tecnico
  • lideranca

Organizei a descrição em seções com IA. O texto completo da vaga está logo abaixo.

Sobre a vaga

VisibleThread is seeking a Director of IT, Support & DevOps to lead a technical team across DevOps, Support, and corporate IT while remaining hands-on with releases and infrastructure. The role involves managing FedRAMP-aligned AWS GovCloud and SOC 2 environments, handling escalations, and supporting security reviews.

O que você vai fazer

  • Lead a small team of direct reports across DevOps, Support and corporate IT
  • Stay close to the technical work yourself
  • Ship releases, improving CI/CD pipelines, working the toughest customer escalations and stepping into incidents alongside the team
  • Partner with our security and compliance leads to run day-to-day operations for our FedRAMP-aligned AWS GovCloud environment and our SOC 2 controls
  • Support Sales and Customer Success as a technical voice in security reviews and customer conversations

Descrição completa da vaga

VisibleThread builds RFP Lifecycle software for proposal, bid and compliance teams. Our customers include US federal, defense and government contractors. Customers run it in our cloud, in AWS GovCloud, in their private cloud, on premises or in air-gapped environments.

The role You’ll lead a small team of direct reports across DevOps, Support and corporate IT, and stay close to the technical work yourself. That means shipping releases, improving CI/CD pipelines, working the toughest customer escalations and stepping into incidents alongside the team. You’ll partner with our security and compliance leads to run day-to-day operations for our FedRAMP-aligned AWS GovCloud environment and our SOC 2 controls. You’ll also support Sales and Customer Success as a technical voice in security reviews and customer conversations.

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