Product Owner / Service Designer (Mid level) - 4.5 Months - Remote - Octopus

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group , dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada . We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities. We are seeking a Product Owner / Service Designer (Mid-Level) to support product ownership and service design activities within a remote project environment. The role will be responsible for translating user needs, business objectives, and operational requirements into clear product direction and actionable solutions. The ideal candidate will lead service design initiatives, facilitate journey mapping activities, define and prioritize product requirements, align stakeholders, and support the creation of efficient operational workflows. This role requires a balance of strategic thinking, customer-centric design, and strong execution skills to ensure successful delivery of product outcomes. Key Responsibilities Lead product ownership activities, including defining product vision, managing priorities, and supporting delivery of product initiatives. Conduct service design activities to identify user needs, business challenges, and opportunities for improvement. Facilitate customer journey mapping, service blueprinting, and workflow definition sessions. Gather, analyze, and translate business and user requirements into clear product requirements and actionable deliverables. Manage and prioritize product backlogs based on business value, user impact, and project objectives. Collaborate with cross-functional teams, including business stakeholders, designers, developers, and operational teams. Ensure alignment between stakeholders through effective communication, workshops, and decision-making processes. Define and optimize operational workflows to improve service efficiency and user experience. Support continuous improvement by analyzing feedback, identifying gaps, and recommending enhancements. Document processes, requirements, user journeys, and service design outputs.