Conversational Chat Bot Designer - Remote Job

Category: Education

Location:

Create a virtual Chat Bot agent

Solve customer challenges using Voice/Text UI that enables the ability to deliver personalized and contextual information in real-time

Design end-to-end conversational interactions, including what can go wrong, and how

Develop mockups, flows, redlining and all other creative prototyping related items

Work closely with support team to assess use cases - including the context, the topics, and the types of user questions

Work on multiple projects simultaneously, feel comfortable dealing with multiple stakeholders, and be able to think strategically when reviewing design work and providing feedback and guidance

Champion a user-first approach and conduct thorough client and user research

Requirements Bonus points for experience in Journalism, Communication, English Literature, Creative Writing, Technical Writing, or related fields

Experience in Conversation Design

Writing experience (digital content design, UX writing, and/or content strategy) with attention to detail and the ability to work on multiple projects at once

Excellent written and verbal communication skills

Proven track record of defining, socializing, testing, iterating on, and delivering outstanding digital experiences

Experience writing for social and new media

Ability to work fast and meet deadlines

Ability to learn new systems quickly and effectively

Ability to quickly analyze complex systems and solve problems

A true team player - willing to be part of a team of Conversation Designers who work remotely around the world

Experience explaining ideas visually such as using content flows, mockups, or prototypes

Knowledge in human-machine interactions - advantage

Previously published at least one Virtual Agent - big advantage

Benefits Opportunity to be a part of a dynamic growth focused tech startup

Great learning opportunities to develop new skills and understanding of cutting edge software tools and processes

Opportunity to work closely with serial tech entrepreneurs from Silicon Valley

Fun loving environment and caring team mates and inclusive culture of the company

Details Originally posted on Himalayas